Contact

Say hello.

Questions about a specific camera, a service, or an order in transit? Drop me a note , or find me on Instagram, where most of the cameras show up first.

Instagram

@sergei.film

Based in

London, UK · Ships UK-wide via Royal Mail Tracked

Your frames

Send me your film photos.

Shot something you love on film , ideally on a camera from here? Send it over. I pick a few every so often and add them to the carousel on the home page, so everyone visiting the shop gets to see them.

Landscape (horizontal) frames work best. JPEGs, scans or lab exports , up to 5 photos per message.

Leave your Instagram handle and any photo I use will be credited with a link to your profile. Sending a photo means you're happy for it to be shown here with that credit , and you can ask me to take it down any time.

Prefer Instagram? Just DM the shots to @sergei.film.

Good to know

Orders, delivery & returns

Delivery & tracking

Everything ships within the UK only, via Royal Mail Tracked, usually within 1–2 working days. As soon as your parcel is dispatched you'll get a shipping confirmation email with the Royal Mail tracking number , the same email links to your order status page, where you can check tracking and order details at any time.

Tracking your order

Use the “View your order” link in your confirmation email, or paste the tracking number into Royal Mail tracking. Can't find the email? Message me and I'll resend it.

Returns & warranty

Every item comes with a 1 month warranty and return period from the day it arrives. If something isn't right, get in touch within that month and we'll sort out a repair, replacement or refund. Refunds are issued once the item is back with me and checked over.